July 2010 Archives
On Thursday I turned 46 years old and with middle age having arrived at some time when I wasn't looking I have been giving some thought to my career, where it is, where it has been, where it is going, and what mark I am going to leave on EMS after I am gone. I know that there are a few people that are walking about because of interventions I was involved in, I know that there are a few EMTs and paramedics that are better because I precepted them in the field or taught portions of their class. These are good things and let me know that I did make a difference. I feel like it is time for something new to happen.
In September I will mark my 30th year in EMS. That is a long time for anyone to be in a career and while some of my colleagues are considering retirement or moving on to other careers I still have a passion for EMS and no desire to leave it. I do, however, want to do more than I have for the past 30 years.
I feel like it is time for "the next big thing" in my career. I am not exactly sure what that "thing" is but I have some ideas that are coalescing in my head fast enough to be scary. Ideas are a great thing and they can, if I listen to them, guide my EMS career in an entirely new direction. A direction that I find both intriguing and frightening all at the same time. To make some of these ideas happen I will be gathering advice from other experts in the EMS community, leveraging technology to my advantage, and pushing my comfort zone. It's exciting and frightening all at the same time.
As my plans start to solidify I will share them here. In the meantime I am just looking forward to spending a long time still being passionate about EMS.
I'm on Cape Cod for the weekend. It's good to get away even just for a weekend. After chatting with a colleague here I am finding it good for me when it comes to work too. As much as I have been lamenting the dramatic drop in call volume we have had I realized that some people have it much worse. I work in a college town where we have a drop in population and call volume in late May through the end of August. My colleagues here on the Lower Cape have the exact opposite problem, they have a low call volume from September to late May and then go like crazy for the summer. While I appreciate their dedication and all that they do here protecting the community where my wife's family lives I would much rather be busier for 9 months out of the year instead of just 3.
I guess I'm realizing that it could always be worse. The college comes alive again in a month, I'm looking forward to it.
Interesting comments from 2 students today that left me wondering about the seemingly diametrically opposed messages I got from them.
Student number 1, this morning, teaching him about the cardiac monitor in the back of the ambulance. When he finds out that I have been in EMS for almost 30 years looks at me and blurts out "Are you retiring soon?". Umm, no, not if I can help it. I really like being a paramedic and plan on staying a paramedic as long as they will let me. I'm not THAT old.
Student number 2, this afternoon, after finishing talking about capnography and how we can use it with patients that are not intubated tells me "dude, you should have a blog or do a podcast or something. That was excellent.". Well, thank you.
Interesting.
The last week or so has really not been enjoyable. It's been a combination of factors, the low call volume, the fact that I haven't had a vacation in a while, the projects that I have been working on and making little if any progress and the proposals that I have completed that have been disregarded, disemboweled, or just have not been what we needed.
Traditionally our call volume does go down during the summer but this is the lowest it has been in the 5 years I have been with the organization and probably the lowest call volume I have had in the last 20 years of my career. As challenging as I find the management aspects of my job, as much as I enjoy many of those aspects, I need the clinical contact because first and foremost I am a paramedic, it's what I really enjoy doing.
Honestly, I think that the reason I am so stressed about my job right now is the fact that I haven't had much patient contact lately. Most of the calls that I have had have ended up being turned over to the BLS or Intermediate level ambulance. A couple calls where I actually feel useful and I will probably feel much better.
So I'm sitting here at my desk in the den thinking about what is going on for me professionally. I have a ton of work related paperwork to be doing that I am behind on but don't feel like doing any of it. Instead I feel like thinking about my career, where it was, where it is now, and where it is going.
Five years ago we moved our family a few hundred miles and two states from where I had spent all my life so that my wife could take a job where she could make a reasonable wage while still working a reasonable amount of hours. It required me leaving a job that I thought I would retire from, a job that would be the rest of my career. By a large the move my family and I made 5 years ago has been positive in all ways with the exception of my professional life.
While my job before the move was not perfect, it was by far more challenging clinically, more respected, and certainly more satisfying in a lot, but not all, ways. I left the job I initially took after a number of unprofessional incidents with the ED Medical Director including him writing narcotic orders on the back of my shirt when I asked for them in writing. I took a job with my local volunteer service as their Operations Coordinator and have like a lot of aspects of the job but find it lacking on some of the areas that made me happy with my job before the move. I miss being busy. I miss being clinically challenged. I miss being responsible for things. The reality is that this service does 10% of the call volume that I did before we moved. Clinically we are more advanced in a few areas but in the larger scale the statewide protocols are written to the lowest common denominator and form an impenetrable barrier to many areas of clinical advancement that I would like to see. While my title, "Operations Coordinator", may sound like I have responsibility for operations the reality is that the position has turned out to be almost an advisory position. I work on many things and end up reporting to the Vice President of Operations or the General Manager who ultimately make the decisions. More often than not the decisions are not what I have researched and sometimes are completely contradictory to what I recommended. I am finding that I have little responsibility of my own even though I have more operational experience than either of the people I have to report to.
Lately I have found myself wondering what I should do to start advance my career again. One of the things I have considered is going back to graduate school and completing a Masters Degree in Emergency Services Management and Disaster Planning. Would it help me in my current position? That is unclear, perhaps it would give me additional credibility and allow what finally gets implemented here to more closely resemble what I have recommended. Perhaps it would put me in a better position should the management here get restructured or perhaps it would make me more marketable to another organization in the future. I'm not sure.
The other thing I have considered is a change in positions. While in this area that is difficult as much of EMS in this state is fire service based and I am too old and too out of shape to start a fire service career now. EMS only positions are few and far between.
An opportunity did cross my desk this morning that has me wondering. The email came across today announcing an ALS Shift Commander position for "The Big Red Machine" in the area who is expanding into new territory. Now, before people get riled up, I have worked for "The Big Red Machine" before and am under no misconceptions that they are the ideal company. They, like any other commercial service, are motivated by the bottom line, make the most money you can while spending the least amount possible to deliver a product that meets the minimum standard. That is the nature of for profit EMS. But honestly this is the same motivation for most services, no matter where they are based, the bottom line is what is most important. I understand that and accept that that is the reality of today where EMS funding is tight and relies so heavily on insurance reimbursement.
I'm torn, torn for multiple reasons. First, I spent a long time in the earlier part of my career trying to break out of commercial EMS. Second, I really like working so close to home and in the community where I live. But a position like this would promise vastly increased call volume and a level of responsibility that would probably be greater than I have now.
What I really need to to touch base with some of my mentors. Problem is that most of them are long retired and a couple are dead. The only one who remains in EMS is actually senior management at the company I am looking at. Can I get objective feedback from him? I hope so.
I had always thought that by this time in my career I would be well situated in a solid position to work in until it was time for me to retire. It's a little embarrassing to find myself feeling like my professional life is a shambles.
As much as I would like to say that things have improved and that I have something to write about that is, sadly, not the case. Call volumes have been low acuity, staffing has been tight, and most of my time has been spent with various administrative duties. I will, with luck have something to write about soon. The slow volume and low acuity is really making me wonder if it isn't time for a new job.
The last week has been some of the most UNbusy shifts of my career. Our call volume seems to have hit an all time low with calls on my shifts being 1 a day on a good day and none on a bad day. SO I have been spending my time working on other stuff.
On of the strengths and weaknesses of this service is that they have 40 years of tradition and very set ways of doing things. It has been my job over the past couple of years to look at our operations and come up with areas that need to be modernized. The first major step was the ambulance we bought last year, for the first time in 20 years we didn't just photocopy the same spec we used for the last one and send it out resulting in the purchase of a brand new 20 year old design. Instead we sat down, looked at what worked in the design and what didn't work anymore and wrote a completely vendor blind specification that met our needs. This did result in the purchase of an ambulance from a vendor other than the one that sold us the last five ambulances but all things considered this was probably a good thing.
With that out of the way the next task was looking at what we have in the ambulances. Lots of equipment and supplies were carried because of the way our operations we 20 years ago and not how we operate today. We no longer have to do our own forcible entry, light extrication, or scene lighting. We are not longer the only organization heading into the woods for an off the road rescue. Because of these changes in the realities of our work we are able to remove a large amount of equipment from the ambulances. Notice I said "are able to remove" and not "have already removed". One of the problems with a tradition bound agency is that change is very hard and some people, not all, hold on to the old ways like they were drowning men and women and the old ways were a life preserver. Such is the case here. Every piece of equipment I propose removing or supply par level I propose reducing is met with the single scenario that might occur once every 25 years where that piece of equipment would have been the right choice or that particular supply would be needed in greater quantity than we carry even now.
The problem is multifaceted. It is a training problem since every service member needs to be trained on every piece of equipment we carry and maintain a basic level of competency over the course of their career. It is a financial issue as some of the disposable equipment is expensive and has limited life spans and in the quantities we carry we end up spending more money than we should just replacing outdated stock. Lastly it's a quality issue as we cannot add new equipment and supplies to advance our standard of care if we can't find room to store them because lots of space is taken up by stuff we don't use but have always carried.
The major task I have been working on is dealing with this. Complete inventory of the ambulance, kits, and supply stocks and developing new locations and par levels for the equipment that we decide to continue to carry. Considering the sheer volume of stuff we have crammed into each and every nook and cranny of our ambulances this has been no trivial assignment. I hope to finish it in the next day or two and move it on up the chain of command. I'm quite sure it will not make me any friends and that my recommendations will be ignored in a number of cases. Still, any of my recommendations that get accepted is a step in the right direction.
Once that is complete I can move on to some of the other larger projects on my plate. Hopefully projects that will not generate as much resistance and will be more widely viewed as positive. Really, I'd rather get some calls.


