After my Grandfathers death at the beginning of the year my Grandmother decided that she would move to an assisted live facility. We were all very supportive and encouraged her to make the decision that was best for her. Since that time she has really thrived there returning to her very social ways with lots of friends and activities. The fact that there was a nurse on site to oversee her medical care helped as well in upping our comfort level.
I just got off the phone with my mother who was calling to "keep me in the loop". It seems on her way back from the bathroom at about 0500 this morning my gandmother fell in her apartment. After she crawled to the telephone she called for help and the nurse came and helped her back to bed. The nurse then called my mother to let her know that my grandmother had fallen and was injured and described a bloody nose and a bump on her head and said that it was no big deal and that they should come and take my grandmother to her doctor later in the morning. No, no need for an ambulance, these were very minor injuries.
Or so they thought until my mother and uncle arrived. So here is my 93 year old 90 pound grandmother sitting in a chair looking like she had been boxing. Two hours later her nose is still bleeding heavily and is clearly crooked, she has two black eyes, one eye socket is clearly depressed, a large hematoma on her forehead (describe to me by my mother, a nonmedical person if there ever was one, as the size of a navel orange), a large skin tear on one arm held closed with tape, confusion, and very high blood pressure (240/160). My mother is decribing this to me and I can feel my own blood pressure rising fast.
My uncle asks if they should call an ambulance for take her in since she, to him, was not looking right. Oh, no, these are minor injuries. So they bundle her into the car and head for the doctors office.
At this point I have to mute the phone and scream. What nitwit decided this qualified as a minor injury? Who in their right mind is going to let a 93 year old anemic woman on blood thinners bleed for a couple hours and sit around obviously confused?!?!
The doctors office takes one look at her and calls for an ambulance to take her to the ED. At the ED they run the whole gamut of tests.
So now, as I type this, my grandmother has been admitted to the Intermediate Care Unit with uncontrolled hypertension, uncontrolled afib, orbital fracture, nasal bone fracture, multiple hematomas, confusion and acute falling spell. Oh, I almost forgot, she has been taking too much Coumadin (a blood thinner) for the past several weeks as well.
My frustration level is just off the scale and I know that some of this is because it is my grandmother is involved but I also know that I have felt this frustration so many times before in my career and in 23 years I have never, ever, ever, found an adequate solution to it. I know that there is little if anything I can do to change the situation other than have her move in with me and watch her 24/7 (not practical, if I don't work I can't pay the mortgage). I am thinking of calling the Nursing SUpervisor at the facility and offering to arrange a class on injury assessment and what to do until the ambulance arrives and the like but I fear it will not be well received. I could just drop it and make sure that I am placed on the notification list for those times when she has an injury or medical problem.
I don't know what the answer is and I don't think I ever will. By training my tendency is to overtreat everything and I expect other medical professionals to act just as cautiously as I do. I know that this is probably unreasonable and not practical but what can I do?
My grandmother will recover, I'm sure, they will get her BP and A-Fib under control and get her blood thinners on the right dose. Her wounds and bones will eventually heal.
Why am I so upset by this? I really think that when it comes down to it I miss my grandfather so much that I want to cry some days and I know that she misses him every day and does cry often. She is my last remaining grandparent and the two of them were so important in my life as a child, young adult, and adult, that I am not ready to admit that she too will be gone before too long. They were married for almost 70 years and I had come to never think of one without the other and now that is exactly what I have to do. I feel protective, probably overprotective, and frustrated at my inability to take action to solve her problems. After all, isn't that what paramedics do, take care of people and solve problems? *sigh*